KODAK Web Service Portal Software Client 4.0

KODAK Web Service Portal Software Client by Carestream Health, Inc. is a client application that links your on‑premises KODAK/Carestream systems to Carestream’s secure service portal. It streamlines support by enabling authorized remote diagnostics, packaging and transmitting relevant system information to service teams, and providing a reliable channel for update delivery and case communications. Designed for clinical and enterprise environments, it emphasizes security, controlled connectivity, and minimal disruption to daily operations.

Key capabilities:

• Secure, encrypted connectivity to Carestream’s service infrastructure
• Optional, customer-authorized remote diagnostics and data collection (for example, logs and configuration details)
• Support for software updates, patches, and service notifications where applicable
• Integrated case management to open, track, and update service requests
• Compatibility with typical enterprise network controls, including firewalls and proxies
• Audit-friendly activity logging and role-based access options
• Lightweight footprint for easy deployment and maintenance

Benefits:

• Faster issue resolution and reduced downtime
• Consistent, standardized service workflows across sites
• Improved visibility into system health and service status

Ideal for hospitals, clinics, and imaging centers operating KODAK/Carestream solutions that require secure, managed connectivity to vendor support services.

KODAK Web Service Portal Software Client is developed by Carestream Health, Inc.. The most popular versions of this product among our users are: 3.1 and 4.0.

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